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Customer ServiceShipping Options at Time of Checkout: - Count Me Healthy offers Ground Shipping via UPS within the Continental United States for $8.50 (exceptions apply).
- 2nd Day Service $18.50.
Customers in Alaska and Hawaii (choice of UPS or United States Postal Service) Call (901) 842-5362 or email: customerservice@countmehealthyjewelry.com for shipping rates.
International Shipping: International shipments are available by USPS and FedEx.
- To Australia: Economy $33
- To Canada: $20 for ground and $33 for priority
- To England: $69 FedEx International Economy
Please call (901) 842-5362 or email customerservice@countmehealthyjewelry.com for rates not listed. Customer is responsible for any duty and taxes.
Important:
- All (ground shipping) orders placed during general business hours Monday-Friday will ship same day as ordered.
- For two-day shipping, orders must be placed by 2 pm (CST) to ship same day as ordered
- When placing an order, please double-check your shipping address information.
- We will not refund Expedited or Ground shipment charges due to incorrect addresses.
- We currently do not ship to APO/FPO addresses or PO boxes
Returns
If you aren't extremely happy with this product for any reason, then we aren't happy. You may return the package in undamaged condition within 30 days of the date of original purchase for a full refund. Please be sure to include the reason for your return. Please ship the bracelet you are returning to the following address:
Count Me Healthy Jewelry
Attention: Customer Service
6400 Shelby View Drive
Suite 115
Memphis, TN 38134
Exchanges
If you would like to exchange your bracelet, please return the original bracelet (in a padded envelope) within 30 days and we will ship you a new one.
Non-Warranty Repairs
For all other repairs, return the bracelet (in a padded envelope). Please enclose a note explaining the defect, along with a $15.00 check or money order (payable to Chelsea & Charles, LLC) to cover the cost of the repair and shipping.
Sales Tax
State laws require that we charge applicable sales tax on orders shipped to addresses in the state of Tennessee.
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